Returns & Exchanges
We want you to be completely satisfied with your Lavender Hill Clothing purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Our goal is to ensure your premium essentials fit your lifestyle perfectly, providing full refunds or exchanges for total peace of mind.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all garment tags remain attached, and include the provided packing slip inside the parcel.
Label and Post
Download and print your pre-paid shipping label, secure it to the outside of your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing